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Zero Carbon Guildford Privacy Policy

This privacy policy will explain how Zero Carbon Guildford uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

 

What data do we collect?

Zero Carbon Guildford collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

 

How do we collect your data?

You directly provide Zero Carbon Guildford with most of the data we collect. We collect data and process data when you:

  • Register online for our mailing list.

  • Voluntarily complete a customer survey or provide feedback via email.

 

How will we use your data?

Zero Carbon Guildford collects your data so that we can:

  • Email you with information on the activity of Zero Carbon Guildford

 

How do we store your data?

Zero Carbon Guildford is hosted on the MailChimp platform. MailChimp provides us with the online platform that allows us to host our website. Your data may be stored through MailChimp's data storage, databases and the general MailChimp applications. They store your data on secure servers behind a firewall.

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Marketing

Zero Carbon Guildford would like to send you information about activities of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Zero Carbon Guildford from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email unsubscribe@zerocarbonguildford.org.

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What are your data protection rights?

Zero Carbon Guildford would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Zero Carbon Guildford for copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification – You have the right to request that Zero Carbon Guildford correct any information you believe is inaccurate. You also have the right to request Zero Carbon Guildford to complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that Zero Carbon Guildford erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that Zero Carbon Guildford restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to Zero Carbon Guildford’s processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that Zero Carbon Guildford transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: privacy@zerocarbonguildford.org

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Privacy policies of other websites

The Zero Carbon Guildford website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

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Changes to our privacy policy

Zero Carbon Guildford keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 26 November 2020.

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How to contact us

If you have any questions about Zero Carbon Guildford’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: privacy@zerocarbonguildford.org

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How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Zero Carbon Guildford has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. See https://ico.org.uk for contact information.

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